Product information

Support

Questions, problems, or feedback about the Soccer Radar website or iOS app: email support@trequa.io.

What to include

• Whether you are using the website or the iOS app, and your device and browser or iOS version.
• For the iOS app, the version and build shown in Settings.
• The fixture link (use Copy fixture link) or the date, timezone, and teams involved.
• What you expected to see and what you saw instead.

Common questions

Why are scores hidden?

Scores start hidden so you can browse fixtures without spoilers. Use Reveal scores when you want to see them. On the website they hide again in each new browser-tab session; in the iOS app they hide again each time the app launches.

Why does a match say "Not verified yet" under Where to watch?

No data provider has reported a verified TV or streaming listing for that match and region. It does not mean the match is not being shown.

Why is a kickoff time or status wrong?

Check the selected timezone first; kickoff times are shown in that timezone. Schedules and statuses come from the providers listed on the data sources page and can be delayed or incorrect. If a fixture still looks wrong, email us with the fixture link.

Policies

See the Privacy and Terms of Service pages.